World-class skiing and snowboarding at Jackson Hole Mountain Resort, in Jackson Hole, Wyoming

Policies

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Deposit policy:*
Two nights deposit is due upon booking. Final payment is due 45 days prior to arrival. For winter holiday period stays, final payment is due 90 days prior to arrival.

*Some properties may require different deposit  and cancellation policies.


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Mimimum Stays:*

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SUMMER 2014
Spring/Fall Season: 4/9/14 - 6/19/14, 8/25/14 - 11/25/14

2 night minimum for condominiums.

3 night minimum for townhomes, cabins, and homes.

4 night minimum for homesteads and lodges.

Summer Season: 6/20/14 - 8/24/14

3 night minimum for condominiums and townhomes.

4 night minimum for cabins, homesteads, lodges, and homes.


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WINTER 2013-14
Value Season: 11/22/13-12/20/13, 1/5/14-2/15/14, 3/26/14-4/8/14

3 night minimum for condominiums, townhomes, cabins, and homes.

4 night minimum for homesteads and lodges.

Regular Season: 2/16/14-3/25/14

3 night minimum for condominiums, townhomes, cabins, and homes.

4 night minimum for homesteads and lodges.

Holiday Season: 12/21/13-1/4/14

5 night minimum for condominiums and townhomes.

7 night minimum for cabins, homesteads, lodges, homes and luxury collection.

* Minimum stays may vary by property.

Complimentary housekeeping service available depending on accommodation and length of stay.

Check-in time is 4:00 pm

Check-out time is 10:00 am


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Amenities:
Rates at the Aspens condominiums and Teton Pines townhomes include complimentary memberships to the Teton Sports Club. Most guests staying in Teton Village condominiums have complimentary access to the Sundance Swim and Tennis Club. Some vacation homes have complimentary memberships to the Teton Sports Club. Due to extreme weather conditions in Wyoming, sometimes availability and functionality of amenities cannot be guaranteed. Should your accommodation have a private hot tub, if conditions present operational issues, we will only be able to compensate up to $50 per night for the nights it is not available.

Amenities and inventories often vary by property and if an amenity/item is not mentioned on a property description, it is unlikely that it is available. If you have any questions about amenities/inventories for a specific lodging property, please call us.

Please note that our rental accommodations are not air conditioned. We recommend opening windows for more air flow and can provide fans if needed. For more information please contact us.


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Groups/Conferences:
Please contact us for more details on groups, 800-443-8613. In order for a group to be eligible for group rates, the group must confirm and utilize at least 4 properties for the same number of nights. If the group size falls below our minimum requirements prior to the arrival date, the group rates will no longer be applicable. Our properties are not suited to host events. We will not be able to accommodate weddings, rehearsal dinners, tents or other functions at our properties. We would be happy to recommend some excellent locations for this purpose. Please contact us for complete details.


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Cancellation Policy:
Summer 2014

Up to 45 days prior to arrival initial deposit will be refunded less a one night administration fee. Within 45 days prior to arrival guest forfeits all monies.

Winter 2013-14

Up to 45 days (90 days for winter holiday period) prior to arrival initial deposit will be refunded less a one night administration fee. Within 45 days (90 days for winter holiday period) prior to arrival guest forfeits all monies.

Please note that Jackson Hole Resort Lodging's cancellation policies are independent of weather, flight delays, and trip interruption. Travel insurance is available for purchase with all reservations. Please contact us for more details.

Cancellation policies may be different for some properties.
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Rates:
Rates may be subject to change. Rates do not include sales tax or resort assessment.
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Other Policies:
A security deposit will be taken upon check-in.

No refund or credit will be given for late arrivals or early departures.

We will do our best to ensure you stay in the property you booked. If a situation arises and a room move is necessary, we will provide a comparable property. Condominiums cannot be guaranteed for a specific location or rating.

Please, all properties are non-smoking. If you smoke in a property, there will be a minimum of a $1,000 cleaning fee.

Sorry, no pets. If you bring a pet into a property there will be a minimum of a $1,000 cleaning fee and having a pet is cause for eviction without refund.

Jackson Hole Resort Lodging is not responsible for items lost or stolen from your accommodation.

Damage insurance is required for all reservations.

The property you have rented may be listed for sale.

Please lock doors at all times.

Our properties are for families or friends to come and enjoy Jackson Hole, but we have various limitations on occupancies.   The maximum occupancy of any property is two people per bedroom, and more specific limitations exist for properties as provided in our specific occupancy agreements.  Group gatherings and events, weddings, rehearsal dinners, and other receptions and functions cannot be held at our properties.  These prohibited gatherings violate County regulations and property covenants, and disturb our other guests.  We reserve the right to terminate your occupancy if you hold a prohibited event.   We would be happy to recommend some excellent locations for these purposes.  Please contact us for complete details at (800) 443-8613.

If the check-out policy is abused, we reserve the right to remove all personal items from the premises and guests are subject to a late check-out fee of $50.00 per hour. If belongings are removed from the property, they will be moved to JHRL Main office, 3200 West McCollister Drive, Teton Village, WY 83025. We are not responsible for lost, damaged or stolen items during this process.

We are not responsible for lost, stolen or damaged goods before check-in or after check-out if items are stored in our office.

Some properties have a limited number of parking spaces.

Jackson Hole Resort Lodging properties are not handicap accessible. In addition, most properties require stairs for access. If you rent a property with a loft, please note that access to the loft might include a steep staircase, ladder or spiral staircase.