"Beautiful Place"
5 of 5
Was told this place was recently remodeled. Nicely done. The kitchen is pretty and well stocked Love the fireplace. Beautiful mountain view from the balcony. Perfect location for outdoor activities.
Dear Julie G,
Thank you for taking the time to share your experience in 1122. We are thrilled you noticed the updates and enjoyed the scenery. We hope you visit us again soon.
Sincerely,
Jackson Hole Resort Lodging Team
-Julie G on 12/07/2020
"Comfortable Accommodation"
5 of 5
Very comfortable accommodation. Walkable to grocery store, liquor store, fantastic sushi restaurant (Sudachi) and wonderful cafe/bakery (Persephone) as well as to bus stop serving the town of Jackson and Teton village. Peaceful and quiet area.
Hi Sarah,
We appreciate your positive comments and are happy to hear you enjoyed your stay in the Aspens. Thanks for choosing JHRL, and have a wonderful spring!
-JHRL Team
-Sarah M., and Airbnb guest on 02/26/2020
"Great location"
5 of 5
Great location. There was a mother and son moose living outside the unit which personified WY. Clean, large and well equipped. Treat yourself and walk to Persephony cafe.
It’s great to know you enjoyed the property and location Matt! Thanks for the nice review, and we look forward to hosting you again should you return to the area.
-Matt P., an Airbnb guest on 09/30/2019
"Nice condo"
4 of 5
It was exactly as described. Nice clean place!! My only issues were the early check out time (10am) and some of the fees were not specified on the HomeAway quote.
We’re glad you were able to enjoy your Aspens property, Diona. We do our best to accommodate special requests, however sometimes we have a high number of same day arrival/departures, and our housekeeping team needs time to clean and inspect each unit properly. Thank you for letting us know about the HomeAway quote; we will contact our representative to make sure their quotes are accurate to avoid any surprises. Have a great rest of your fall!
-Diona S., a VRBO guest on 09/23/2019
"Hiking Vacation in Grand Teton National Park"
4 of 5
The condo accommodation was as pictured and described on the website. The features (rooms, appliances, furnishings, supplies, etc.) were of high quality and quantity. We were very pleased with those aspects. Our late check-in was somewhat stressful because the courtesy phone connection had much static; thus, understanding was difficult. One main problem occurred. The fireplace flue was open upon our arrival; we did not check its status. (Jackson Hole Lodging info stated that `upon departure, assure fireplace flue is closed'. One would assume that had been done by previous users and checked by housekeeping/cleaning staff.) We were not going to use the fireplace -- it was 80 degrees. However, a neighbor did use their fireplace 3 nights, and as a result, smoke entered our condo each of those 3 nights. The first night, the smoke was a minor annoyance; the 2nd and 3rd nights, it was bothersome, especially affecting sleep. We reported this to Jackson Hole Lodging management. They researched the issue, resolved the flue situation and were cordial in discussions. Suggestions: a) Turn the hot water temperature to a lower setting. b) Provide lighting over the dining table, and perhaps replace the dining table with a smooth, cleanable/wipeable surface. We intended to hike in GTNP each day, accessing the park via the Wilson/Moose highway. Because of bear activity in the area, that highway was closed during our entire stay; we had to travel through Jackson to go to the park. This was an inconvenience, but a necessary one.
Hi Steven,
Thank you for sharing these comments. We apologize for the issue you had with the draft in the fireplace but are glad that we were able to resolve the problem during your stay. We now have a remote check-in option that will allow guests to bypass both the front desk and the courtesy phone should you wish to head straight to the property upon arrival. The north section of Moose Wilson Road will close from time to time if bears or other wildlife are within close proximity. This is for the safety and well-being of all parties! We hope you were able to enjoy the property, the Teton Village/Jackson Hole area, and everything else during your vacation!
-Steven E., a VRBO guest on 09/19/2019
"Great location for our visit to Grand Teton National Park"
4 of 5
Overall we really enjoyed our stay here however we did have a complaint about the twin beds being uncomfortable in the upstairs bedroom. We contacted property management about the issue and after not being able to locate two mattress toppers they said they had ordered two but would not be in until after our stay. So hopefully this has been rectified and will not be an issue for future guest.
Thank you for the feedback Tracy. We have the order in for new twin mattress pads, which will be in place before the beginning of the winter 19.20 season. We’re glad the rest of your stay was enjoyable. Come back again soon!
-Tracy P., a VRBO guest on 09/14/2019
"We LOVED our stay!! Condo was remodeled, clean and very comfortable! Highly recommend this place!"
5 of 5
This place was awesome! It was a last minute booking, our cruise was cancelled and we had 2 weeks to find a new destination to vacation. We found this online, booked it immediately and was very happy! We arrived to a remodeled, clean and beautiful condo! We had zero issues with finding it, as we read some reviews stating it was hard to find, we also had wonderful help from the front desk, when we called with questions. I would highly recommend The Aspens!
Thanks so much for the great review Natalie! We’re very glad to hear you enjoyed the Aspens and had a nice vacation. Please come back any time.
-Natalie B., a Booking.com guest on 07/15/2019
"Vacation on Jackson Hole Area "
4 of 5
It was clean, nice and close to everything we wanted to do.
Dear Joe,
Thank you for the kind feedback on our Indian Paintbrush 1122 property. We strive to make sure all properties are clean and stocked well for each arriving guest. Hopefully we will see you again soon!
Best,
Jackson Hole Resort Lodging Team
-Joe B, VRBO Guest on 09/17/2017
"Great for a Family Stay"
5 of 5
This comfortable upstairs vacation rental is a 2 bedroom, 2 bath condo with a loft area that is nicely furnished, well maintained and equipped. It has everything you need to enjoy your stay including a view of the mountains. It's location made it a great choice for our 3-adult family. Our arriving flights got in late, but Mountains of Groceries had stocked our refrigerator, cabinets and bar so we were able to start our vacation that night! We came home one night to find a young female moose lounging on the grass at the foot of our stairs. Not wanting to spook her, we had to go around to approach the stairs from the other side. I have stayed in condos in the Aspens several times and have seen moose, usually grazing in common areas, every time. I love the location and the convenience to everything Jackson Hole has to offer.
Dear Alan,
Thank you for taking the time to create such a detailed review of your stay with us! We know how important the small details are to guests searching for the perfect getaway. It sounds like you had an amazing time in and out of the accommodations. We hope you come back to see us again.
Sincerely,
Jackson Hole Resort Lodging Team
-Alan W, VRBO Guest on 09/27/2016
"Dated ... Not maintained well ... Rental manager positive and helpful but would not recommend this p"
2 of 5
Dated inside, difficult kitchen to work in ... Cabinets are hazardois as they kept opening in a very narrow walkway and we were constantly hitting our heads. Deck filthy with very old dirty chairs ... Outside entry way dirty ... Dishwasher never worked ... This is an older place without any effort to update ... Photos are very misleading ... The upstairs twin beds and sofa beds were horrible. Our kids could not sleep in them since they felt the springs. Instead, we had them just sleep on top of the sofas. Rental rates are high in Jackson Hole and it appears that these owners are able to get these high rates without having to maintain their property. The property managers for Jackson Hole properties were very helpful and responsive but we would select another property the next time
Dear Virginia,
We are sorry to hear your stay with us was not one that exceeded your expectations. It is true that many of the Aspens condominiums were built in the late 70's - early 80's. Though our owners have little ability to change overall floor plans they do try hard to renovate and update where they can to give the guest the best possible home away from home experience they can. We do appreciate you contacting us during your stay to give us the opportunity to replace cushions on the outside decking and repair the dishwasher. We try hard to prevent mishaps prior to a guest arrival but understand this is not always the case and keep staff on hand 7 day a week in the event additional services are needed. Please know we welcome and review all feedback. We know this is the greatest way to improve as we continue to strive for the best guest experience possible. Thank you for your time! We do hope you visit us again.
Sincerely,
Jackson Hole Resort Lodging Team
-virginiah93 on 07/05/2016
"Nice stay in a convenient location"
4 of 5
Rented this condo for a week long stay to visit the Grand Teton and Yellowstone National Parks. Location was convenient and the condo was clean and well-stocked.
Dear Cynthia,
We love you had such a great time and felt the condominium was well-stocked, comfortable and clean. Thank you for taking the time to share your experience with us.
Sincerely,
Jackson Hole Resort Lodging Team
-Cynthia W, VRBO Guest on 07/01/2016
"Great clean place!"
5 of 5
Loved our stay! Convenient drive to everything! Place was clean, comfortable, very nicely stocked kitchen, and loved having a washer and dryer.
-Inidana Family on 08/22/2013
"Clean and comfortabel"
3 of 5
four adults and one 6 year old child, was a bit crowed, but clean. Wish it had air conditioning. Unusually hot for June and early July
Hello Dan,
Thank you very much for taking the time to provide us with your feedback. I am happy to hear the condo was clean and tidy for you. I am sorry to the 2 bedroom Indian Paintbrush was crowded for your party of 6. Jackson Hole usually does have very cool mountain temperatures. Each property is equipped with several fans to cool the property down however, we do realize it was unseasonably warm for June and early July. I do hope you enjoyed your overall stay and were able to participate in the many activities Jackson Hole has to offer!
Sincerely,
Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
-A FlipKey verified reviewer on 07/18/2013
"More instructions, please!"
4 of 5
We booked the stay online and really enjoyed our time there. The accommodation was great and very convenient for the National Park. Our only complaint is the complete lack of instructions as to where we should check in to receive the key. Although such information may be provided if there is time to receive physical mail from the company, they provided nothing by email except the confirmation. This is a major oversight. Despite this, we plan to return in the future, at least we now know how their system works.
Hello Trevor,
Thank you for your comments. We really appreciate you as a valued guest and you taking the time to provide us with valuable feedback. I'm happy to hear you enjoyed your time in Jackson Hole and this particular condo. We have taken note of your mention of lack of instructions and are seeking to improve this so it is clear to future guests. We do not automatically provide any documents via snail mail as we pride ourselves on being green and try to help the environment in every way possible. We do provide a confirmation after booking which provides check in instructions and directions. I thank you again for your mention of this and we will seek to improve our communication with guests prior to arrival.
We would love to extend a special return guest rate to you, Trevor for your future visit!
Sincerely,
Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
-A FlipKey verified reviewer on 06/27/2013